Refund policy

Refund Policy

Thank you for supporting our charity through your purchase. As we are a volunteer and not-for-profit organisation, we do not offer refunds.

However, if you believe your order may be eligible for a refund, please contact us at freepalestineprinting@gmail.com and provide the details of your request. We will carefully review your situation and respond accordingly.

Faulty Items

If you receive an item that is faulty or defective, you are eligible for a refund or exchange. Please contact us via freepalestineprinting.com enquiry page with a description of the issue, along with photos of the faulty product. We will arrange a replacement or process your refund as soon as possible.

Thank you for your understanding and continued support of our mission