Shipping policy
Delivery & Shipping
We aim to ensure your items reach you as quickly as possible while supporting our charitable cause.
Dispatch Times
All orders are dispatched within 5 - 7 business days from the date of your order. You will receive a confirmation email once your order has been shipped.
Shipping Rates & Delivery Times
Shipping rates will be calculated at checkout based on your location. Once dispatched, the delivery time will depend on your location and the shipping method selected:
- Standard Domestic Shipping: Estimated delivery within 3-7 working days once dispatched.
- International Shipping: Delivery times vary by destination. Please allow 7-21 working days for international orders.
Tracking Your Order
Once your order is shipped, we will send you a tracking number so you can follow the progress of your delivery.
Delays
Please note that delays can sometimes occur due to factors outside of our control, such as customs processing for international orders or courier service issues. We will do our best to keep you updated if any delays arise.
If you have any questions about your delivery, please feel free to contact us via our website.
Thank you for your support and understanding!